CRM
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Read more: What is CRM? Overview, benefits, and how CRM works
CRM is a system that helps store, organize and manage customer data in an organized manner, thereby supporting departments such as marketing, sales, and customer care to work more effectively.
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How CRM helps small and medium-sized enterprises (SME) attract and retain customers effectively
Read more: How CRM helps small and medium-sized enterprises (SME) attract and retain customers effectivelyOne of the important strategic tools that helps SME do this is CRM (customer relationship management) software.